Privacy Policy

Privacy Policy

Last updated: 11/09/2026

Carina Henriques (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal information we collect, why, and how we look after it, in line with UK GDPR and the Data Protection Act 2018.

Who we are

Carina Henriques, wellbeing practitioner based in Penarth, South Wales. Contact: hi@carinahenriques.co.uk, Website: carinahenriques.co.uk.

What information we collect

Depending on how you use the site, we may collect:

  • Name, email address and phone number (when you book a session, contact us, or subscribe to Mindful Minis)
  • Postal address (for Mindful Minis magazine delivery)
  • Payment information (processed securely by Stripe; we do not store your card details ourselves)
  • Booking details (service selected, date and time, any notes you provide)
  • Technical information such as IP address and browser type, collected automatically via cookies (see our Cookie Policy)

How we use your information

We use your information to:

  • Process and manage your bookings and sessions
  • Process and deliver your Mindful Minis subscription
  • Respond to enquiries you send us
  • Send booking confirmations, reminders, and service-related updates
  • Improve the site and our services
  • Meet legal and accounting obligations

We do not sell your personal information to third parties.

Who we share information with

We share information only where necessary, with:

  • Rox Appointment Booking, to manage session bookings
  • Stripe, to process payments securely
  • Any professional advisors (accountant, legal advisor) where required
  • Authorities, where required by law

How long we keep your information

We keep personal information only as long as necessary for the purposes it was collected, or as required by law (for example, financial records are typically kept for 6 years for tax purposes).

Your rights

Under UK GDPR, you have the right to:

  • Access the personal information we hold about you
  • Ask us to correct inaccurate information
  • Ask us to delete your information, where applicable
  • Object to or restrict certain processing
  • Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact hi@carinahenriques.co.uk.

You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk if you have concerns about how your data is handled.

Changes to this policy

We may update this policy from time to time. The “last updated” date at the top shows when it was last revised.